Business Support Packages

Strong & Herd LLP (S&H) is a Manchester based business, founded as a partnership in 1995, now operating as a LLP. S&H have built a strong reputation in the UK and EU since their inception in 1995 based on skilled knowledge and practical experience. As well as running an import/export shipping department S&H have developed strategic partnerships with many organisations and businesses.

We are able to provide a number of customs compliance consultancy and international trade business support services aimed at all levels of businesses from the SME to the multinational. The services are also graded to give our clients the widest possible options of tapping in to our professional team of advisors. We are also able to offer education and training options if required. S&H LLP is covered by professional indemnity insurance, we are members of the Outsourcing Institute, we have specialists who are MoD security cleared (please state if you require this) and the company will be happy to sign a non-disclosure agreement prior to undertaking the contract if requested.


The Business Support Options include:

OneCall is an international trade business support service created to assist import and export companies. With an email and telephone helpline to support your own staff involved in the every changing world of international trade and customs compliance.  S&H can answer questions on a variety of international trade topics including export documentation, customs procedures, export licensing controls, VAT issues, excise goods, tariff classification, import procedures, hazardous goods, Incoterms, etc.  Membership includes the “Did You Know” (DYK) email information service to help keep you up-to-date with current international trade and customs issues and full access to the members' area of this website. 

S&H International Trade Business Support packages are tailored to a company's requirements and can include use of the helpline, writing procedures, assessing your activities against best practice, customs planning whether moving into a new area of international trade or just wanting to assess current activities.  We link this with in-company training and attendance at our public training courses to ensure a business skills-up in the most cost-effective way.  We often work on 12 months agreements, with most of the key work done within the first 2-4 months of the agreement, the additional months are so that S&H LLP team can be in the background to assist with telephone and email helpline support and re-audit towards the end of the project to ensure things are working. Contact us for more information and visit the COMPLIANCE section of our website.  We can help you put Corrective Action Plans in place if you have been found wanting in a particular area of international trade compliance BUT we would prefer to be called in BEFORE you are in trouble.  It only takes a little slip for a COMPLIANT company to end up with a COMPLAINT, let us help by doing a pre-Customs or pre-BIS audit.

Daily shipping office that acts as your own "shipping department" or works in supporting your international trade activity by giving you daily access to experienced, skilled international trade practicioners. We have the experience to ensure your company remains compliant with the laws relating to international trade as well as helping you benefit from improved compliance and expertise aspects of Customs procedures. It can be lonely out there! Clients can sign up with S&H on a short term or long-term basis (12 months) or just for a specific job. We are not freight forwarders so have no link with any freight company. We use the systems, forwarders, banks, procedures you have in place ... unless you ask us to review them.

Our practical and relevant export training and import training aims to enhance the export procedures and import compliance levels of businesses.  We have a wide range of international trade training and customs compliance topics on offer to enable you to design your own bespoke training courses.

We can help you take the paperwork burden out of international trade procedures -

Strong & Herd your FIRST choice in export and import training as we pride ourselves on being: 

  • Friendly
  • Informed
  • Reliable
  • Supportive
  • Trusted

For more information on other options click on the following links: general international trade trainingimport training, letter of credit training, customs training or export licensing training:

Members Login

Business Support Packages

Telephone helpline One Call, bespoke Business Support options, Import and Export Consultancy, Shipping Office Services and internal/external audits available.

Online Training

Home study or office study opportunities as an alternative to face-to-face training. Courses range from single documents to complete advanced levels.

Contact Strong & Herd
to discuss your requirements
0161 499 7000
0161 499 7100
Strong & Herd LLP, Manchester International Office Centre
Styal Road, Manchester, M22 5WB