CDS Downtime - Update from HMRC

BY:

Niamh O'Connor
22 February 2022

SHARE:

Update from HMRC for Carriers


As part of our ongoing IT improvements, we will be updating the Customs Declaration Service (CDS) on the following dates:

CDS date and time:

• Saturday 26 February 2022 11pm to 12:30am Sunday 27 February 2022


CDS / GVMS carrier actions to take: Please follow the steps below for all Northern Ireland (NI) crossings (Great Britain (GB)>NI movements and NI>GB movements) which will be impacted:


  • Switch off the Goods Movement References (GMR) validation step of the check in process within your booking system for all GB>NI and NI>GB crossings from Saturday 26 February 2022 11pm to 12:30am Sunday 27 February 2022
  • Continue to collect GMRs for crossings during the period of downtime. GMRs remain mandatory for freight movements using GVMS and hauliers without a GMR should be turned away.
  • Where possible, take action to retrospectively check in and / or embark any GMRs captured during the period of downtime once CDS is available again from 12:30am Sunday 27 February 2022


Please follow the steps below for any outbound GB crossings (GB>European Union (EU) movements) which will be impacted:

 

  • Switch off the GMR validation step of the check in process within your booking system for GB>EU exports only from Saturday 26 February 2022 11pm to 12:30am Sunday 27 February 2022
  • Continue to collect GMRs for crossings during the period of downtime. GMRs remain mandatory for freight movements using GVMS and hauliers without a GMR should be turned away.
  • Where possible, take action to retrospectively check in and / or embark any GMRs captured during the period of downtime once CDS is available again from 12:30am Sunday 27 February 2022 Please follow the steps below for any inbound GB crossings (EU>GB movements) which will be impacted:
  • No action is required for EU>GB crossings and all GVMS steps should continue as per your normal requirements for inbound crossings.


The maintenance periods and actions to take were correct at the time of publication. It’s important you regularly check the HMRC service availability GOV.UK webpage for the systems you use as dates and time can change: https://www.gov.uk/government/collections/hm-revenue-and-customs-serviceavailability-and-issues


We have informed hauliers about the steps to take and apologise for any inconvenience caused.

Update from HMRC for Hauliers


As part of our ongoing IT improvements, we will be updating the Customs Declaration Service (CDS) on the following dates:

CDS date and time:

  • Saturday 26 February 2022 11pm to 12:30am Sunday 27 February 2022


CDS / GVMS Haulier actions to take: You will not be able to add CDS declarations references to a Goods Movement Reference (GMR) during this period of maintenance.


Please ensure you complete all your Goods Vehicle Movement Service (GVMS) actions outside of the maintenance period and prior to arriving at the port for your journey.


It’s important you regularly check the HMRC service availability GOV.UK webpage for the systems you use as dates and time can change: https://www.gov.uk/government/collections/hm-revenue-and-customs-service-availability-and-issues


We have informed carriers about the steps to take and apologise for any inconvenience caused.



OneCall™ Email assistance as and when required; A one-call solution for all your import, export and customs enquiries. Export help. Import help. Customs help.

Stay informed about customs and international trade matters by subscribing to our OneCall™ service. This comprehensive offering includes a dedicated email helpline for support, timely practical updates direct to your inbox (Did You Know?), monthly UK Customs & Trade Briefings and access to an interactive members' area with an exclusive community for our subscribers.

Subscribe Today ➝

International Trade Updates & Spotlight Newsletter

Subscribe to our free information emails covering international trade topics...

Subscribe to our newsletter ➝

MORE INDUSTRY INSIGHTS...

by Niamh O'Connor 15 December 2025
HM Revenue & Customs (HMRC) is currently experiencing technical difficulties with the Customs Declaration Service (CDS). To minimise disruption, HMRC has implemented contingency processes to allow businesses to continue moving goods and freight while full service is restored.
by Lucille Roche 12 December 2025
As a Customs and International Trade advisor, I need to know a lot about the importation process and understand how goods make their way onto supermarket shelves. This includes all the regulatory requirements they must meet to achieve this. Importantly, I need to understand Tariff Classification, how to determine which certificates are required for importing goods, which legislation applies, and whether the product is a food product or a composite good.
by Steve Berry 12 December 2025
On December 11th 2025, Notice to Exporters 2025/32 was issued, advising on the UK’s formal Agreement on Defence Export Controls, a defence exports treaty with France, Germany, and Spain, designed to establish a framework to facilitate licensing by promoting closer integration across the contracting parties in the signa
Show More