CNS Core Infrastructure Upgrade 18th - 19th June 2023

BY:

Niamh O'Connor
16 June 2023

SHARE:

CNS will perform updates to its core infrastructure starting at 22:00 BST Sunday, 18th June 2023 and completing by 04:00 BST Monday, 19th June 2023. This is a 6-hour window with an expectation for 4 hours of CNS work. No outage is expected.

However, as with any change, there is a risk, classified as low, that a problem with the upgrade could be encountered, which would require rolling back the updates.


In the unlikely event that CNS needs to roll back the updates, CNS will require a two-hour outage to all services within the 6-hour window already defined above.


Should they need to invoke the outage procedure beyond the advised window, additional contingency communications will be provided at that time.

 

These updates are part of a series of work performed over six separate occasions, with the remaining schedule to be advised in due course. This is the first of 6. With each upgrade, the risk will decrease for each deployment.


The updates have been tested in lower environments, and we expect no disruption to Services as we update the Production environment.

 

CNS said they would like to thank traders for their patience during this time and apologise for any inconvenience it may cause while conducting this essential work.


OneCall™ Email assistance as and when required; A one-call solution for all your import, export and customs enquiries. Export help. Import help. Customs help.

Stay informed about customs and international trade matters by subscribing to our OneCall™ service. This comprehensive offering includes a dedicated email helpline for support, timely practical updates direct to your inbox (Did You Know?), monthly UK Customs & Trade Briefings and access to an interactive members' area with an exclusive community for our subscribers.

Subscribe Today ➝

International Trade Updates & Spotlight Newsletter

Subscribe to our free information emails covering international trade topics...

Subscribe to our newsletter ➝

MORE INDUSTRY INSIGHTS...

by Lucille Roche 12 December 2025
As a Customs and International Trade advisor, I need to know a lot about the importation process and understand how goods make their way onto supermarket shelves. This includes all the regulatory requirements they must meet to achieve this. Importantly, I need to understand Tariff Classification, how to determine which certificates are required for importing goods, which legislation applies, and whether the product is a food product or a composite good.
by Steve Berry 12 December 2025
On December 11th 2025, Notice to Exporters 2025/32 was issued, advising on the UK’s formal Agreement on Defence Export Controls, a defence exports treaty with France, Germany, and Spain, designed to establish a framework to facilitate licensing by promoting closer integration across the contracting parties in the signa
by Andy Baker 8 December 2025
The magic of Christmas, due to an elf's oversight, is dangerously up in the air. Father Christmas, with his sleigh full of presents, sends a ‘code red gift emergency’ message to the head of elf logistics at the pole.
Show More