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HMRC has written to UK businesses to confirm the final shutdown of the CHIEF (Customs Handling of Import and Export Freight) system, which has been in service since 1994.
Import declarations were successfully moved from CHIEF to CDS last year. Export declarations are now being made successfully through the new Customs Declaration Service, a system that was already in development before the UK left the EU.
The letter from HMRC celebrates this final milestone as CHIEF breathes its last and thanks users for their cooperation in moving to the new CDS.
The letter also confirms that users can view or amend existing export declarations on CHIEF until 31st August. All amendments or actions on CHIEF should be cleared and finalised by that date.
Further information
HMRC request that any general questions should be forwarded through the following channel:
Imports and exports: general enquiries - GOV.UK (www.gov.uk)
Users with HMRC Account Managers or Customer Compliance Managers should communicate through those channels if they have one.
You can also report a problem when using the CDS by completing the document at this link:
Report a problem using the Customs Declaration Service - GOV.UK (www.gov.uk)
If you encounter an urgent issue, please be assured that HMRC is committed to responding within two hours. All other issues will be addressed within 24 hours, ensuring that your concerns are promptly and effectively handled.
To receive updates and notifications about the CDS, go to GOV.UK and make sure that HMRC has your preferred email address: Link below:
Manage your email address for the Customs Declaration Service - GOV.UK (www.gov.uk)
If you are interested in exploring this topic further, you might find it worthwhile to consider the training courses and live clinics offered by Strong & Herd LLP:
Advanced CDS Technical Workshop: Exports
This advanced workshop will show how you make an export declaration using different software packages. Each data element group will be explained in detail, together with illustrative examples. The technical advisors share their wealth of experience using multiple software solutions for CDS entries and supporting many clients using a variety of software platforms It is recommended delegates have attended How to Complete Export Customs Entries or have a good awareness of customs declaration requirements.
Advanced CDS Technical Workshop: Imports
This advanced technical workshop looks at CDS import declaration using live software examples throughout. Each data element group will be explained in detail, together with illustrative examples. The technical advisors have a wealth of experience using multiple software solutions for CDS entries and support many clients using CDS across a variety of platforms. It is not suitable for beginners so we expect delegates to have a good awareness of customs entries or have attended How to Complete Import Customs
Focus On: CDS - A Practical Guide For Businesses
CDS is a new system that requires further data to be declared both for your import and export entries. This increased amount of information is required by all businesses.
OneCall™ Email assistance as and when required; A one-call solution for all your import, export and customs enquiries. Export help. Import help. Customs help.
Stay informed about customs and international trade matters by subscribing to our OneCall™ service. This comprehensive offering includes a dedicated email helpline for support, timely practical updates direct to your inbox (Did You Know?), monthly UK Customs & Trade Briefings and access to an interactive members' area with an exclusive community for our subscribers.
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