French Customs releases an English User Guide for the French Smart Border Obligatory Logistics Envelope (ELO)

BY:

Gail Leeson
13 May 2025

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French Customs has released an English user guide to support UK users of the French Border Obligatory Logistics Envelope (ELO), which was released last month. 

The ELO went live on 28th April and is in its transitional phase until early autumn, when the use of the ELO becomes mandatory for trade traffic across the channel. 

What is the ELO? 


The ELO is a data collation database that consolidates all border logistics and regulatory information required for a compliant entry into and exit from France.   


All data is collated under one barcode, simplifying the requirements of the French smart border procedures. 


From the 28th of April 2025, truck drivers, whether or not they are carrying loads, will be required to present a single ELO reference to cross the French border. 

The creation of the logistics envelope must be completed before a truck crosses the border.   


It is intended that the envelope is created and controlled by a single point of contact within the logistics chain. 


ELO Deployment Schedule: 


28th April 2025: ELO is live and ready to use 

April to August 2025: Transitional phase 

1st September 2025: ELO becomes mandatory 

UK users of the ELO will need to create an account on the French Customs website.  The French Customs recommendation is to register, use, and become familiar with the ELO before the database becomes mandatory in the Autumn. 


A link to the UK version of the user guide can be found below: 


20250430_ENG_User Guide_VF.pdf 



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