Goods Vehicle Movement Service (GVMS) System Issues

BY:

Niamh O'Connor
12 November 2024

SHARE:

Today, the 12th of November, HMRC has said it is experiencing technical difficulties with the Goods Vehicle Movement Service (GVMS), and work continues to resolve the issue as quickly as possible.

HMRC has issued the following communication.


We are aware that not all goods movements on route to border locations have been able to create a valid Goods Movement Reference (GMR).


If you are able to complete a GMR, then you should continue to do so.


If you are not able to complete a GMR, then vehicles or trailers carrying non-controlled goods may travel without one during this period. However, you must provide alternative documentation. For example, one of the following (non-exhaustive): Transit Accompanying Document (TAD) (If unable to create a TAD, then photocopies or digital copies of copy 4 of the SAD should be carried); Movement Reference Number (MRN); Declaration Unique Consignment Reference (DUCR); Hauliers with empty vehicles can provide their GB EORI number.


We apologise for any inconvenience this causes.


OneCall™ Email assistance as and when required; A one-call solution for all your import, export and customs enquiries. Export help. Import help. Customs help.

Stay informed about customs and international trade matters by subscribing to our OneCall™ service. This comprehensive offering includes a dedicated email helpline for support, timely practical updates direct to your inbox (Did You Know?), monthly UK Customs & Trade Briefings and access to an interactive members' area with an exclusive community for our subscribers.

Subscribe Today ➝

International Trade Updates & Spotlight Newsletter

Subscribe to our free information emails covering international trade topics...

Subscribe to our newsletter ➝

MORE INDUSTRY INSIGHTS...

by Gail Leeson 24 July 2025
HMRC has published the latest addition to its suite of Customs Technical Handbooks, the Authorised Economic Operator (AEO) Customs Technical Handbook, on 23 July 2025.
by Gail Leeson 24 July 2025
The UK Government has recently released the Transformation Roadmap, a comprehensive document that outlines HMRC's strategic reform. This roadmap, published on 21st July, details the government’s ambitious plans to modernise the HMRC tax and Customs system over the spending review period, with a clear vision for 2030.
by Niamh O'Connor 24 July 2025
Prime Minister Kier Starmer is set to meet with Prime Minister Narendra Modi of India today, 24th July 2025, for the signing of the UK-India Trade Agreement. The agreement will then move to be ratified in parliament before coming into force, enabling both countries to trade under its terms.
Show More