HMRC advise of NCTS Issues 6th March 2025

BY:

Gail Leeson
6 March 2025

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HMRC have said that they are experiencing technical issues with NCTS and that they are working hard to resolve the situation quickly.

While the resolution is underway, users are recommended not to start a goods movement unless the movement is urgent. 


Those goods movements that are made will be subject to likely processing delays.


For those intending to use Transit to move goods under the standard procedure: 

If the movement has not departed, it is recommended not to travel to an Inland Border Facility (IBF) or a port to start a Transit movement until the system works again.

 

Businesses are referred to the Business Continuity Process within the Transit Manual Supplement (TMS) at the link below:

 https://www.gov.uk/guidance/transit-manual-supplement

 

HMRC has apologised for any inconvenience caused. Further information should be published on the NCTS information pages:


NCTS - Service availability - GOV.UK

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