HMRC have continued processing the stuck declarations using the additional information we received from colleagues at the Department for Business and Trade. While most of these declarations have been released, work remains through some final files on lower-use commodity codes that are expected to clear the remaining stuck declarations. 

Requests for support to the National Clearance Hub and the CDS helpdesk are also reducing, and colleagues have cleared the backlog of manual requests. 

As a result of things returning to normal levels, HMRC plan to end the Business Continuity Process (BCP) that has been in place and move back to business-as-usual processes.

However, to give some time for our customers to adjust, the BCP will be lifted at 2pm on Thursday, 16 March. Please be ready to return to business-as-usual processes from this point onwards.

HMRC appreciate that this incident has caused frustration and disruption, and they apologise for the inconvenience caused over an extended period. We have been assured that a thorough review is now taking place within HMRC and with our government partners to assess what went wrong and how it can be prevented from happening again.