Reclaiming a Security Deposit Relating to Proof of Origin

BY:

Gail Leeson
28 May 2025

SHARE:

HMRC has advised that it is now possible to reclaim a security deposit or guarantee paid on import where evidence of the goods' origin was not available at the time the goods were imported.

This online service requires a CDS subscription to reclaim a deposit or guarantee made against missing evidence of the origin of goods. 


This new service adds to those already in place for temporary admission, inward processing relief, and authorised use (Great Britain) or end use (Northern Ireland) relief.


This service is available to importers, customs agents, freight forwarders, or express operators acting on behalf of importers. It is not open to private individuals or parties other than businesses or companies.


Once the request for a reclaim has been submitted, the claim will be visible on the CDS claims dashboard.


The guidance pages updated on 21st May can be found at the link below:


 Claim back an import security deposit or guarantee - GOV.UK


Further information

HMRC is keen to receive user feedback on claiming security deposits, overpayments (C285), or rejected imports (C&E1179) and has supplied an email address for this purpose.


Feedback or views should be addressed to HMRC at the following email address:

sruthi.james@digital.hmrc.gov.uk


OneCall™ Email assistance as and when required; A one-call solution for all your import, export and customs enquiries. Export help. Import help. Customs help.

Stay informed about customs and international trade matters by subscribing to our OneCall™ service. This comprehensive offering includes a dedicated email helpline for support, timely practical updates direct to your inbox (Did You Know?), monthly UK Customs & Trade Briefings and access to an interactive members' area with an exclusive community for our subscribers.

Subscribe Today ➝

International Trade Updates & Spotlight Newsletter

Subscribe to our free information emails covering international trade topics...

Subscribe to our newsletter ➝

MORE INDUSTRY INSIGHTS...

by Gail Leeson 4 July 2026
HMRC has advised that the Customs Declaration Service (CDS) will be unavailable from Saturday 4 July to Sunday 5 July 2026 due to scheduled maintenance.
by Gail Leeson 4 July 2026
HMRC have advised that the Customs Declaration Service (CDS) will be out of service from the evening of Saturday 4 th July, running into the early hours of Sunday 5 th July 2026. There has been further confirmation that this CDS downtime will impact the New Computerised Transit System (NCTS) declarations.
by Niamh O'Connor 17 June 2026
The Department for Business and Trade (DBT) has announced that the long-awaited Free Trade Agreement between the UK and India will enter into force on 15 July 2026.
Show More